Privacy Policy

The Platform is owned and operated by Denary Media Private Limited.

• Registered Office: 3rd Floor, Plot No. 15, Road Number 71, Phase III, Jubilee Hills, Hyderabad, Telangana 500033
• Email: denaryai2026@gmail.com
• Privacy Contact: +91 80082 32081
• Website: denary.agency

For applicable data protection laws, Denary Media may act as a data fiduciary/data controller with respect to certain information collected directly from users of the Platform.

Where customers upload or manage information belonging to their clients, employees, customers, followers, or other individuals through the Platform, Denary may process such information on behalf of the customer in accordance with the customer's instructions and applicable law.

Depending on how you use the Platform, we may collect the following categories of information.

2.1 Account and Registration Information

• Full name
• Business/company name
• Email address
• Mobile/telephone number
• Password or authentication information
• Job title or role
• Billing information
• Country and timezone
• Profile information
• Account preferences

2.2 Social Media Account Information

If you connect a social media account or other third-party platform to the Platform, we may receive information made available to us through the relevant platform's APIs and permissions. This may include, depending on the integration:

• Social media account/page/profile name
• Account or page identifiers
• Access tokens or authentication credentials
• Profile information
• Page information
• Publishing permissions
• Post and media information
• Comments or engagement information
• Insights and analytics
• Follower or audience information
• Other information permitted by the applicable third-party platform

We only request and use permissions that are reasonably necessary to provide the requested functionality. The information available to us depends on the permissions granted by you and the policies and APIs of the relevant third-party platform.

2.3 Content You Upload

The Platform may allow you to upload, store, schedule, manage, review, approve or publish:

• Images, videos and graphics
• Captions, text and hashtags
• Documents and content calendars
• Brand assets
• Social media posts and comments
• Campaign information
• Client information
• Other materials that you choose to upload

You retain ownership of content that you upload to the Platform, subject to the rights necessary for us to provide the Services.

2.4 Team and Workspace Information

• Team member names and email addresses
• Roles and permissions
• Workspace information
• Approval activity and login activity
• Collaboration history
• Comments and internal communications
• Activity logs

Workspace administrators may be able to view or manage certain information associated with their organization’s account.

2.5 Payment and Billing Information

If you purchase a paid subscription, we may collect information necessary to manage your subscription and billing. Payment card information may be processed by third-party payment providers. We generally do not store complete payment card numbers on our own systems unless expressly stated otherwise. Payment providers may process payment information in accordance with their own privacy policies.

2.6 Automatically Collected Information

• IP address
• Browser type and device type
• Operating system, language and timezone
• Approximate location derived from IP address
• Pages and features accessed
• Login and session information
• Referring website
• Usage activity
• Error logs and performance information
• Device identifiers
• Other technical information

2.7 Cookies and Similar Technologies

We may use cookies, pixels, local storage and similar technologies to keep you logged in, remember preferences, improve Platform functionality, understand how users interact with the Platform, monitor performance, detect fraud and security threats, analyze traffic, improve our products and services, and support marketing activities where legally permitted.

You may control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

Providing the Services

• Create and manage accounts
• Authenticate users
• Connect social media accounts
• Schedule and publish content
• Manage content calendars
• Facilitate approvals
• Provide analytics and reporting
• Provide collaboration features
• Maintain workspaces
• Provide customer support

Improving the Platform

• Improve Platform performance
• Develop new features
• Understand product usage
• Troubleshoot technical problems
• Conduct internal analytics
• Improve user experience
• Test and monitor functionality

Security and Fraud Prevention

• Detect unauthorized access
• Prevent fraud
• Protect accounts
• Investigate security incidents
• Protect the Platform and its users
• Enforce our Terms and Conditions

Communications

We may use your contact information to send account notifications, security alerts, service announcements, transactional communications, support communications, billing notifications and product updates. Where required by law, marketing communications will be sent only where appropriate consent or another lawful basis exists.

Legal Compliance

We may process information where necessary to comply with applicable law, respond to lawful governmental requests, protect our legal rights, resolve disputes, investigate suspected violations and prevent unlawful activities.

The Platform may integrate with third-party services, including social media platforms such as Instagram, Facebook, LinkedIn, YouTube, X, Pinterest, Google Business Profile, Threads and other platforms that we may support from time to time.

When you connect a third-party account, you authorize us to access and use information made available through that integration for the purposes of providing the requested Services. Your use of those third-party platforms remains subject to their respective terms, policies and privacy practices.

We are not responsible for changes made by third-party platforms to their APIs, permissions, policies, features or availability. If a third-party platform revokes, restricts or changes API access, certain Platform features may stop working or become unavailable.

You may disconnect a social media account from the Platform at any time through the available account settings or by contacting us.

We do not sell your personal information for monetary consideration.

We may share information with trusted third parties where necessary to operate our business and provide the Services.

Service Providers

Providers of cloud hosting, database infrastructure, storage, payment processing, email delivery, customer support, analytics, security, authentication, error monitoring, communications and content delivery. These providers may process information only as necessary to provide services to us or as otherwise permitted by applicable law.

Social Media Platforms

Information may be transmitted to connected social media platforms when you request that content be published, scheduled, analyzed or otherwise managed through the Platform.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, regulation, court order, governmental authority or legal process.

Business Transfers

If Denary Media undergoes a merger, acquisition, restructuring, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

You retain ownership of the content and materials that you upload to the Platform.

You grant Denary Media a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit and display such content solely to the extent necessary to provide, maintain, secure and improve the Services.

We do not claim ownership of your social media content. We will not use your customer content to create or sell unrelated content products without appropriate authorization.

If the Platform includes artificial intelligence or automated functionality, such functionality may process information or content that you submit to the Platform. Where applicable, AI features may be used for:

• Caption assistance
• Content suggestions
• Hashtag suggestions
• Content categorization
• Performance analysis
• Recommendations
• Workflow automation

Any AI functionality will operate subject to the specific feature terms communicated to you. Unless expressly stated otherwise, your private customer content will not be used to train a general-purpose AI model without appropriate authorization or legal basis.

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss or destruction. Depending on the nature of the information and risks involved, security measures may include:

• Encryption in transit
• Access controls and authentication mechanisms
• Role-based permissions
• Secure cloud infrastructure
• Logging and monitoring
• Backup procedures
• Security testing
• Incident response procedures

However, no internet-based system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account has been compromised.

We retain personal information and customer content for as long as reasonably necessary to provide the Services, maintain your account, fulfil contractual obligations, meet legal requirements, resolve disputes, prevent fraud and enforce agreements.

When information is no longer required, we may delete, anonymize or securely dispose of it in accordance with our retention practices and applicable law. Following account termination, certain information may remain in backups or records for a limited period where reasonably necessary for security, legal or operational purposes.

Depending on applicable law, you may have rights relating to your personal data, including rights to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent where processing is based on consent
• Request information about processing
• Object to or restrict certain processing
• Request data portability where applicable
• Lodge a complaint with the appropriate authority

Requests may be submitted to denaryai2026@gmail.com. We may need to verify your identity before processing certain requests.

Where you use the Platform on behalf of an organization, certain requests concerning customer or client data may need to be directed to the organization that controls that information.

You may use the Platform to process information belonging to your employees, customers, clients, social media followers or other individuals. If you upload or process such information, you are responsible for ensuring that you have the appropriate rights, permissions, notices and lawful basis required to do so.

You must not use the Platform to unlawfully collect, process or distribute personal information.

Depending on our infrastructure and service providers, information may be stored or processed in India or other countries. Where information is transferred internationally, we will take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws.

The Platform is intended for business and professional use. Unless expressly stated otherwise, the Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children in violation of applicable law.

The Platform may contain links to third-party websites, applications or services. We are not responsible for the privacy practices, security, content or policies of third-party services. You should review the privacy policies of third-party services before providing them with personal information.

• Providing accurate account information
• Maintaining account security
• Obtaining necessary permissions to process information
• Ensuring your use of the Platform complies with applicable laws
• Ensuring that content uploaded to the Platform does not violate third-party rights
• Managing connected social media accounts appropriately

We may update this Privacy Policy from time to time. When we make material changes, we may provide notice through the Platform, email or other reasonable means. The updated Privacy Policy will indicate its effective date.

Your continued use of the Platform after the effective date of an updated Privacy Policy constitutes acceptance of the updated policy to the extent permitted by applicable law.

If you have questions, concerns or requests regarding this Privacy Policy, contact us at:

• Denary Media Private Limited
• Email: denaryai2026@gmail.com
• Phone: +91 80082 32081
• Address: 3rd Floor, Plot No. 15, Road Number 71, Phase III, Jubilee Hills, Hyderabad, Telangana 500033
• Website: denary.agency